Refund Policy

Effective Date: May 27, 2021

This refund policy applies to courses and programs at Mars University (MarsU). To withdraw from a course or Program, students must contact a staff member and/or email admissions@mars.university by the date(s) specified in the course and/or Program. 

 

Submit Refund Requests to:

Nadeem Khattak, 

Director of Student Services, MarsU

nadeem@mars.university

The refund policy for Mars University is based on the California Code of Regulations, Title V, Section 41802.

 

I. Mars Settlement and Exploration Certificate Program

 

If an admitted student submits the 25% tuition deposit and withdraws before the start of the Program, the student is entitled to a credit/voucher of the 25% tuition deposit in the amount specified in the Admissions Letter to attend future academic course(s) and Programs at MarsU. If an enrolled student pays remaining tuition before the start of the Program, he or she is entitled to a 75% refund that will be transferred to the account on file.No cash refund will be issued at this time. If you cancel in time and if we admit another student, then everything is refunded minus a 10% administrative fee

 

To officially enroll and secure your seat in the Course or Program, students can respond and submit the initial 25% tuition deposit by Monday, May 31 by following the instructions in the Student Onboarding document. Students are considered to be enrolled in the Course after signing the Student Financial Responsibility Agreement and paying the 25% tuition deposit. 

 

The application fee is waived for all students as well as Military personnel serving in any of the five branches of the U.S. Armed Forces (including guard and reserve personnel) and their spouses. If a course or Program does not meet minimum enrollment, the student is entitled to a full refund. Upon the completion of all of the courses in the Program, the student is entitled to receive a Professional Certificate of Completion. If a student does not pass a class or is not in good academic standing during a Course, the student may not be entitled to receive the Certificate and should be communicated with the corresponding Faculty member for additional considerations.

 

II. General Withdrawals and Refunds

If a student chooses to cancel their enrollment agreement or withdraw from classes they may do so at any time. Students who withdraw after registering for a course, or who are dismissed for disciplinary or academic conduct reasons, may be entitled to a tuition refund. Simply ceasing to participate in classes does not constitute a valid withdrawal request. In the event of an emergy, disaster, or extenuating circumstance that inhibits the enrollment and/or attendance of a Course and/or Program, students are welcome to request or petition for consideration of a refund on a case by case basis. Any substantial edits or updates to this Refund Policy must be communicated to the enrolled student within a reasonable timeframe.

 

Schedule and Timeframe of Refunds. Refunds are issued within 45 days of notification of withdrawal. It may take until the end of the Course or Program to process refund requests. 

 

Payment Plans. Payment plans can be arranged on a case-by-case basis by contacting Nadeem Khattak, Director of Student Services or another MarsU Staff member.

 

Transaction Fees. MarsU is not responsible for reimbursing transaction fees from banks, wires, web servers, debt/credit cards, PayPal, and other methods of payment. It takes 2-5 business days to process payments to Wix payments and another 3-5 business days for funds to reach the MarsU Bank account. The web server processing fees are 2.9% + $.30.

 

III. Application Fee/Cancellations

 

 Upon completion of the application, a $100.00 application fee is typically due. Applicants may cancel their enrollment without penalty prior to midnight of the 10th business day after the date of transaction or acceptance (cancellation period). After the cancellation period, the application fee is not refunded. Refunds are not issued after one year. 

IV. California Refund Policy

 

Students have the right to cancel their enrollment agreement or withdraw from courses. In the event a student wishes to withdraw or cancel their enrollment agreement, Mars University shall issue a pro rata refund that is no less than the total amount owed by the student for the portion of the educational program subtracted from the amount paid by the student, calculated as follows:

 

  • The amount owed equals the daily charge for the program multiplied by the number of days the student attended, or was scheduled to attend, prior to withdrawal. Except for items contained in the enrollment agreement or catalogue that are specified as non-refundable (not to be more than $250.00), all amounts paid by the student in excess of what is owed as calculated shall be refunded. Except in the case when an institution provides a 100% refund, any assessment paid pursuant to the state tuition recovery fund is non-refundable. 

  • The pro rata percentage is based on days of attendance within the period of attendance. Mars University shall also provide a pro rata refund of non federal student financial aid program monies paid for institutional charges to students who have completed 60% (sixty percent) or less of the period of attendance. 


 

V. Federal Financial Aid and Loans

 

Mars University is not yet a 501(c)(3) nonprofit Corporation recognised by the International Revenue Service (IRS) and does not participate in the Department of Education (DOE) Title IV Federal Student Aid program. MarsU does not participate in other non-federal financial aid programs unless coordinated ahead of time. However, after classes begin, students wanting to withdraw from a course must formally request a course withdrawal in writing prior to the start of the Course.

 

If the student has received federal student financial aid funds, the student is entitled to a refund of monies not paid from federal student financial aid program funds. Please note, if the student obtains a loan or approved Mars University scholarship to pay for an educational program, the student will have the responsibility to repay the full amount of the loan plus interest, less the amount of any refund. 

 

VI. Internal and External Scholarships

 

Mars University provides internal scholarships as tuition discounts to attend course(s) and Program(s). Alumni and active members of MarsU Partners including the International Space University (ISU), Mars Society (MS), and the National Space Society (NSS) are currently entitled to a 10% tuition discount. 

 

We recommend that applicants undertake their own fundraising efforts to increase their chances to receive a scholarship. We ask that interested students not contact MarsU Sponsors directly. If a student receives an external scholarship from an organisation, foundation, and/or sponsor and withdraws by the start of the Course(s) and/or Program, the student is entitled to a full refund and the funds are transferred/reimbursed to the corresponding account where the funds originated from.


 

VII. Graduate Assistantships

Graduate Assistantships (GAs) offers admitted and enrolled students the opportunity to work off partial tuition costs of Course(s) and Program(s) before, during, and/or after the Courses. For consideration of a partial scholarship, GA's should complete at least 80 hours of effort or the amount of effort coordinated with the staff or faculty member. If a student resigns or withdraws from a Graduate Assistantship, the student is entitled to pro rata discount based on the amount of effort contributed and hourly wage. Students are responsible for tracking the amount of hours during the GAship. Upon the completion or cancellation of a Graduate Assistantship, the amount of effort contributed during a Graduate Assistantship will be credited as a tuition discount on academic Course(s) and/or Program(s) at Mars University. The credit received from GAship is non transferable to other students or individuals. 

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